Crucial Conversations – Joseph Grenny

Outline Identifying Crucial Moments Having Crucial Conversations Talk It Out or Act It Out Discussing the Undiscussable The Principle of Crucial Conversations Seven Crucial Skills Process The main points were ___ This impacted me because ___ I am going to take away ___   About this content This content is supported through annual WCA membership […]
Please log in to access this content.
If you are not a WCA member, find out how you can join here.