Course: Defining Moments at the GLS 2015
Creating a Culture of Feedback
Stemming from the observation that feedback conversations ranked toward the top of difficult conversations within organisations, Sheila Heen co-author of Thanks for the Feedback, set out to bring clarity and increase the success of feedback interactions. In this edition of Defining Moments, Heather Larson interviews Bill Hybels focusing on the three main kinds of feedback […]
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